5 Questions to Ask Yourself Daily #entrepreneurship #greatdepressionlessons #hiring #humanresources #leadership #leadershipdevelopment #positiveworkculture #workpositive Jan 21, 2024

While studying Great Depression businesses created by successful entrepreneurs, I discovered five core practices that were sets of daily habits for them. These five core practices are the heart and so...

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S.W.A.P. Your Resolution to Work Positive #culturecounts #humanresources #newyearsresolution #positiveworkculture #shrm #workpositive Jan 14, 2024

How’s your New Year’s resolution working out?

Willpower tapping out?

Already?

How would you like to S.W.A.P. your resolution for something more successful? Something that builds a more positive wor...

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4 Questions to Attract Your Dream Team #hiring #humanresources #recruitment #talentattraction #teambuilding #teamproductivity #workculture #workpositive Jan 07, 2024

It begins with something like, “She’s just not working out…” and wraps up with “It’s just hard to find the right person today.”

Whether you’re a small business owner or a C-Level Executive of a Fortu...

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Land Your Culture Moon-shot Goals culturecounts culturegoals goalsetting workgoals workpositive Dec 31, 2023

When NASA took on the challenge of putting a person on the moon, they didn’t start with “now” and work forward, they started with “then”—the day they wanted to land on the moon—July 20, 1969, when the...

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Yes, It’s Really That Simple #culturecounts #customerservice #holidaygiving #positiveworkculture #randomactsofkindness #workpositive Dec 24, 2023

You’ve read story after story of random acts of kindness. The person at the drive-thru window who pays for the coffee of the person behind them, who then pays for the coffee of the next person, and so...

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3 Positive Culture Cures for Customer Rage arizona state university w.p. carey school of business busy holiday season customer care customer service work positive Dec 17, 2023

According to a survey conducted by Arizona State University’s W.P. Carey School of Business, about half of all American households experience customer service-related problems. Over two-thirds of thos...

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3 Ways Positive Work Cultures Respond in a Crisis #crisisresponse #culturecounts #workculture #workpositive Dec 10, 2023

The attention of the community in which I live was riveted by an apartment fire that affected a lot of lives. The cause is a mystery.

One family’s dog escaped and ran away. News outlets and Facebook ...

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3 Keys to Survive Your Office Party holiday party how-to-survive-office-party office party work culture work party Dec 03, 2023

Announcements of office parties are met with either go-for-it’s or groans.

The go-for-it’s are the ones who enjoyed last year’s party or just look forward to any social experience.

The groans are th...

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3 Tips to Cure Holiday Overwhelm at Work culture counts holiday anxiety holiday overwhelm productivity during holidays work culture work positive Nov 26, 2023

Is it just me, or did you also notice that the holiday decorations and advertising started earlier this year? Like before Halloween?

My first reaction was like one of those cartoon characters who get...

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Tap the Power of Thank You culture counts customer service reduce team turnover teamwork thanksgiving work culture work positive Nov 19, 2023

There may be only one day a year devoted to giving thanks, but expressing thanks year-round and doing it well is one of the most profitable culture strategies you have.

Numerous studies reveal that w...

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3 Reasons to Positively Celebrate Birthdays client relationships culture counts customer service happy birthday work culture work positive Nov 12, 2023

Last Friday was my birthday. It wasn’t a decade birthday or a significant one like I can now vote, drink legally, or qualify for Medicare. (I am counting the days until Medicare though.)

It was just ...

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3 Timely Strategies to Positive Change emotional intelligence growth mindset positive change positive work culture time change Nov 05, 2023

The time changed in the U.S. this past weekend. You “fell back” unless you live in Arizona or Hawaii. Residents there are time agnostics, I guess.

Is it light earlier now? The “morning larks” love th...

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